"TDI offers a very responsive technology. With the help of TDI’s products, and their customer support team, we have improved cost effectiveness in many aspects of our business. It’s great to see a company who backs their products like they do!”
"Liberation allows us to optimize the effectiveness of our customer dialogs and campaigns. The open nature of the solution allows us to easily integrate with our clients’ data sources."
"Customer service and a desire to understand our business were key factors in evaluating a dialer solution. TDI has continuously displayed their willingness and desire in these areas."
"We are pleased to partner with a provider who specializes in our industry and provides appropriate, cost effective 'out of the box' solutions."
"With Liberation’s flexibility we are able to accommodate the ever changing creativity of the marketing environment - even while the agents are live. Within six months, we gained significant efficiencies by deploying TDI’s innovative DialogGuide™ desktop application and the ROI was realized."
"We chose TDI’s Liberation because of its reputation within the newspaper and service bureau industries. With Liberation and the DialogGuide, we will have more functionality in our call center and the email agent and remote agent features enable us to increase our effectiveness and grow new business substantially."
"Alpine selected TDI as the solution that can meet our aggressive expansion plans and customer service needs. Liberation allows our agents to be more effective and professional in their customer communications and interactions, which has increased sales and improved customer satisfaction."
“TDI is not only an exceptional company, but a great partner that is willing to go that extra mile.”
“TDI's products allow us to save time and money. Since implementing Encore we have experienced significant improvements in both agent performance and customer satisfaction.”
